If you are not satisfied with the original condition and/or performance of your purchased merchandise, you may return machines within 15 days and all other unused items within 30 days from ship date for a refund or replacement. To qualify for refund or replacement, items must be returned in their original packaging with all tags and stickers attached. 

Note the following:

1. Returns must include the original invoice or packing slip.
2. Return unused machines in the original box with all accessories, warranty cards, owner's manual, etc. within 15 days for an exchange or refund. All other unused items must be returned in good condition with original packing within 30 days for an exchange or refund. Non-defective returns will be charged a 15% restock fee. 
3. Returns without the complete original packaging will not be accepted.
4. Shipping and handling is non-refundable except in the case of defective merchandise shipped within the United States (as determined by us).
5. Shipping for returned merchandise must be pre-paid by the customer.
6. Please allow 4-6 weeks from the date we receive the return for credit.
7. Returns must be shipped to us via freight, UPS, FedEx or USPS Priority Mail, for tracking/confirmation  purposes.  We assume no liability for loss or damage of returned packages, therefore we recommend you purchase insurance from your shipper.
8. Returning merchandise nullifies your ability to take advantage of any promotions or rebates that may be associated with it.